Terms & Conditions (T&C)
Terms & Conditions (T&C) of PANTHERA – Individual Training and Guidance Services
Contents
§ 1 Scope of Application
1.1 These Terms & Conditions (hereinafter “T&C”) apply to all contracts between PANTHERA – Training & Guidance / Zoë Schreckenberg (hereinafter “Provider”) and consumers or business clients (hereinafter “Clients”) regarding the services offered.
1.2 Services include in particular:
1.3 These services do not constitute distance learning within the meaning of the German Distance Learning Protection Act (FernUSG). They are based on individual guidance, without a binding curriculum, state recognition, or systematic learning control.
1.4 Any terms of the Clients shall not apply, unless explicitly agreed upon in writing by the Provider.
§ 2 Conclusion of Contract
2.1 The presentation of services on SimplyBook.me does not constitute a binding offer but an invitation to book.
2.2 Clients submit a binding offer via the booking system. The contract is concluded when:
2.3 The Provider does not separately store the contract text. Clients receive a confirmation by email after booking.
2.4 The contract language is German. English may be used for convenience. In case of discrepancies, the German version shall prevail.
§ 3 Right of Withdrawal
3.1 Consumers have a statutory right of withdrawal of 14 days from the date of conclusion of the contract.
3.2 The right of withdrawal expires once the Provider has fully performed the service and has begun performance only after the Clients expressly consented and confirmed their awareness of losing the right of withdrawal upon full performance.
3.3 If Consumers exercise their right of withdrawal after the commencement of the service, they are required to pay the Provider an appropriate amount corresponding to the proportion of services already provided up to the time of withdrawal compared to the total scope agreed.
§ 4 Prices and Payment Terms
4.1 All prices are final prices and include VAT (where applicable).
4.2 Payments are made exclusively online via the methods specified in SimplyBook.me, in particular Stripe (credit/debit cards, Apple Pay, SEPA) or bank transfer.
4.3 Payments are generally due in advance. Installments are only possible if offered via SimplyBook.me.
§ 5 Cancellations and Rescheduling
5.1 Clients may cancel or reschedule booked sessions free of charge up to 48 hours before the scheduled start.
5.2 Later cancellations are subject to full payment.
5.3 If the Provider cancels a session, Clients will receive a full refund or may reschedule free of charge.
5.4 In case of technical problems (e.g. video platform outage), replacement sessions may be arranged or alternative platforms (e.g. Facetime, Signal, Whereby) may be used with the Client’s consent.
§ 6 Usage Rights
6.1 All content provided by the Provider (e.g. video feedback, training plans, written support) is protected by copyright.
6.2 Clients receive a simple, non-transferable right to use such content for private purposes only. Sharing, reproduction, or public access is prohibited.
§ 6a Limitation of Liability
6a.1 The Provider is fully liable for damages resulting from injury to life, body, or health caused by intentional or negligent conduct.
6a.2 For other damages, the Provider is only liable in cases of intent or gross negligence. In cases of slight negligence, liability is limited to foreseeable, contract-typical damages.
6a.3 These limitations also apply to the Provider’s legal representatives and agents.
§ 6b Rights of Use for Content
6b.1 All content provided by the Provider (e.g. videos, training plans, texts, course materials) is protected by copyright.
6b.2 Clients receive a simple, non-transferable right to use content exclusively for private purposes.
6b.3 Sharing, reproduction, or public access—whether in whole or in part—is prohibited without explicit permission.
6b.4 The Provider reserves the right to claim damages in case of violations.
6b.5 This protection also applies to content published on the Provider’s website (e.g. trailers, texts, images, videos).
§ 7 Health and Disclaimer
7.1 The Provider is not a medical professional. All content is provided solely for training and guidance purposes. It does not constitute medical or therapeutic advice and does not replace consultation with physicians or therapists.
7.2 Participation is at the Client’s own responsibility. Clients are required to inform the Provider of any health concerns or restrictions and, if necessary, seek medical advice before participation.
7.3 The Provider accepts no liability for health damages resulting from improper performance of exercises or disregard of instructions.
§ 8 Liability for Defects
Statutory warranty law applies.
§ 9 Applicable Law
These T&C are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
§ 9a Service Modifications
9a.1 The Provider is entitled to modify content, processes, or platforms (e.g. switching from Whereby to another solution) if this is reasonable for Clients and does not significantly affect the contractual purpose.
9a.2 Clients will be informed in due time of significant changes.
§ 10 Dispute Resolution
The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Withdrawal Policy – English
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day of the conclusion of the contract.
To exercise your right, you must inform us (PANTHERA – Training & Guidance, Email: hello@panthera.fit) by means of a clear statement (e.g. by email).
Effects of Withdrawal
If you withdraw, we shall reimburse all payments received without undue delay and at the latest within 14 days from the day we receive notice. The same payment method will be used unless otherwise agreed.
Compensation for Value
If you requested the service to begin during the withdrawal period, you must pay an appropriate amount corresponding to the proportion of the services already provided until the withdrawal.
Expiry of the Right of Withdrawal
The right of withdrawal expires if the Provider has fully performed the service and performance began only after you expressly consented and confirmed that you lose your right of withdrawal once the contract is fully performed.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To: PANTHERA – Training & Guidance
Email: hello@panthera.fit
I/we () hereby withdraw from the contract concluded by me/us () for the provision of the following service:
Ordered on () ____________ / received on () __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate
Terms & Conditions (T&C)
Terms & Conditions (T&C) of PANTHERA – Individual Training and Guidance Services
Contents
§ 1 Scope of Application
1.1 These Terms & Conditions (hereinafter “T&C”) apply to all contracts between PANTHERA – Training & Guidance (hereinafter “Provider”) and consumers or business clients (hereinafter “Clients”) regarding the services offered.
1.2 Services include in particular:
1.3 These services do not constitute distance learning within the meaning of the German Distance Learning Protection Act (FernUSG). They are based on individual guidance, without a binding curriculum, state recognition, or systematic learning control.
1.4 Any terms of the Clients shall not apply, unless explicitly agreed upon in writing by the Provider.
§ 2 Conclusion of Contract
2.1 The presentation of services on SimplyBook.me does not constitute a binding offer but an invitation to book.
2.2 Clients submit a binding offer via the booking system. The contract is concluded when:
2.3 The Provider does not separately store the contract text. Clients receive a confirmation by email after booking.
2.4 The contract language is German. English may be used for convenience. In case of discrepancies, the German version shall prevail.
§ 3 Right of Withdrawal
3.1 Consumers have a statutory right of withdrawal of 14 days from the date of conclusion of the contract.
3.2 The right of withdrawal expires once the Provider has fully performed the service and has begun performance only after the Clients expressly consented and confirmed their awareness of losing the right of withdrawal upon full performance.
3.3 If Consumers exercise their right of withdrawal after the commencement of the service, they are required to pay the Provider an appropriate amount corresponding to the proportion of services already provided up to the time of withdrawal compared to the total scope agreed.
§ 4 Prices and Payment Terms
4.1 All prices are final prices and include VAT (where applicable).
4.2 Payments are made exclusively online via the methods specified in SimplyBook.me, in particular Stripe (credit/debit cards, Apple Pay, SEPA) or bank transfer.
4.3 Payments are generally due in advance. Installments are only possible if offered via SimplyBook.me.
§ 5 Cancellations and Rescheduling
5.1 Clients may cancel or reschedule booked sessions free of charge up to 48 hours before the scheduled start.
5.2 Later cancellations are subject to full payment.
5.3 If the Provider cancels a session, Clients will receive a full refund or may reschedule free of charge.
5.4 In case of technical problems (e.g. video platform outage), replacement sessions may be arranged or alternative platforms (e.g. Facetime, Signal, Whereby) may be used with the Client’s consent.
§ 6 Usage Rights
6.1 All content provided by the Provider (e.g. video feedback, training plans, written support) is protected by copyright.
6.2 Clients receive a simple, non-transferable right to use such content for private purposes only. Sharing, reproduction, or public access is prohibited.
§ 6a Limitation of Liability
6a.1 The Provider is fully liable for damages resulting from injury to life, body, or health caused by intentional or negligent conduct.
6a.2 For other damages, the Provider is only liable in cases of intent or gross negligence. In cases of slight negligence, liability is limited to foreseeable, contract-typical damages.
6a.3 These limitations also apply to the Provider’s legal representatives and agents.
§ 6b Rights of Use for Content
6b.1 All content provided by the Provider (e.g. videos, training plans, texts, course materials) is protected by copyright.
6b.2 Clients receive a simple, non-transferable right to use content exclusively for private purposes.
6b.3 Sharing, reproduction, or public access—whether in whole or in part—is prohibited without explicit permission.
6b.4 The Provider reserves the right to claim damages in case of violations.
6b.5 This protection also applies to content published on the Provider’s website (e.g. trailers, texts, images, videos).
§ 7 Health and Disclaimer
7.1 The Provider is not a medical professional. All content is provided solely for training and guidance purposes. It does not constitute medical or therapeutic advice and does not replace consultation with physicians or therapists.
7.2 Participation is at the Client’s own responsibility. Clients are required to inform the Provider of any health concerns or restrictions and, if necessary, seek medical advice before participation.
7.3 The Provider accepts no liability for health damages resulting from improper performance of exercises or disregard of instructions.
§ 8 Liability for Defects
Statutory warranty law applies.
§ 9 Applicable Law
These T&C are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
§ 9a Service Modifications
9a.1 The Provider is entitled to modify content, processes, or platforms (e.g. switching from Whereby to another solution) if this is reasonable for Clients and does not significantly affect the contractual purpose.
9a.2 Clients will be informed in due time of significant changes.
§ 10 Dispute Resolution
The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Withdrawal Policy – English
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day of the conclusion of the contract.
To exercise your right, you must inform us (PANTHERA – Training & Guidance, Email: hello@panthera.fit) by means of a clear statement (e.g. by email).
Effects of Withdrawal
If you withdraw, we shall reimburse all payments received without undue delay and at the latest within 14 days from the day we receive notice. The same payment method will be used unless otherwise agreed.
Compensation for Value
If you requested the service to begin during the withdrawal period, you must pay an appropriate amount corresponding to the proportion of the services already provided until the withdrawal.
Expiry of the Right of Withdrawal
The right of withdrawal expires if the Provider has fully performed the service and performance began only after you expressly consented and confirmed that you lose your right of withdrawal once the contract is fully performed.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To: PANTHERA – Training & Guidance
Email: hello@panthera.fit
I/we () hereby withdraw from the contract concluded by me/us () for the provision of the following service:
Ordered on () ____________ / received on () __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate
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